Privacy Policy for Inyatri

Last Updated: 1st April 2025

At Inyatri, we recognize that travel plans can sometimes change unexpectedly, and we're here to handle cancellations as smoothly as possible. This policy details how refunds are managed for services like self-drive rentals. We process refunds fairly and promptly, focusing on transparency to build your trust. All refunds are returned to the original payment method, and we deduct only necessary fees based on the timing of your cancellation.

Information We Collect
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We collect information to enhance your travel experience while maintaining minimal intrusion. Unlike other platforms, we prioritize only essential data for seamless bookings:

Personal Details:  When you sign up or book services, we may collect your name, email, phone number, age, and address to process reservations for flights, cabs, or stays.

Booking and Travel Data:  For transactions, we gather payment details like For cab services, tour packages, or self-drive rentals, we gather details like travel dates, preferences, payment information, and location data to provide accurate recommendations and real-time tracking

Device and Usage Information:  We automatically collect data from your device, such as IP address, browser type, and app usage patterns, to optimize site performance and personalize your experience, similar to how other sites track navigation but with enhanced user consent options.

Optional Data:  You may choose to share additional preferences, like dietary needs for tours or accessibility requirements for cabs, which we handle with extra care to differentiate our service.

We collect this data directly from you or through our website/app interactions, ensuring it's always relevant to your travel needs.

How We Use Your Information
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Your data is used responsibly to make your journeys smoother and more enjoyable, with a focus on innovation not always emphasized by competitors:

To Process and Fulfill Bookings:  We use your information to confirm cab rides, arrange stays, or coordinate tour packages, ensuring timely services and personalized itineraries.

To Improve Services:  Unlike generic approaches, we analyze usage data to refine features like real-time cab availability or self-drive recommendations, helping you discover hidden travel gems.

For Communication:  We may send updates, promotional offers, or security alerts via email or SMS, but you can opt out anytime, giving you more control than standard policies.

Security and Fraud Prevention:  Your data helps us detect and prevent fraudulent activities, such as unauthorized bookings, while maintaining robust safeguards

We only use data for these purposes and avoid unnecessary sharing, emphasizing ethical practices over aggressive marketing.

Cookies and Tracking Technologies
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We employ cookies and similar tools to enhance your experience, but with user-friendly options that go beyond basic consents:

Functional Cookies:  These help with session management, like saving your cab preferences or flight searches, making your visits more efficient.

Analytical Cookies:  We use tools to track site usage (e.g., popular tour packages), but we anonymize data where possible and provide easy ways to manage or delete cookies

Advertising Cookies:  If you consent, we may use these for targeted ads on travel deals, but we limit third-party involvement and offer granular control, differing from overly broad tracking on other sites.

You can adjust your browser settings to manage cookies, and we provide a dedicated dashboard on inyatri.com for transparency.

Sharing and Disclosure of Your Information
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We respect your data's confidentiality and only share it under specific, secure circumstances, with a stronger emphasis on partnerships:

With Service Providers:  Your details may be shared with trusted partners (e.g., cab operators or hotels) to fulfill bookings, but always under strict agreements that limit usage.

Legal Requirements:  We may disclose information if required by law, such as for regulatory compliance or to protect against fraud, similar to other platforms but with added notifications to you.

Business Transfers:  In the event of a merger or acquisition, your data might be transferred, but we'll inform you and ensure continued protection.

No Unnecessary Sharing:  Unlike some sites, we don't sell your data to third parties for advertising; we only share when it directly benefits your travel experience.

Your Rights and Choices
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Empowering you is at the core of our policy, offering more accessible options than many competitors:

Access and Update:  You can view, correct, or delete your personal information via your account settings.

Opt-Out Options: Easily withdraw consent for marketing or data processing through our preference center.

Data Portability:  Request a copy of your data in a usable format, as per Indian regulations.

Complaints:  If you have concerns, contact us, and we'll respond within 30 days. You also have the right to approach the appropriate data protection authority.

Data Security
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Security is a top priority at Inyatri, with advanced measures tailored to travel risks:

We use encryption, secure servers, and regular audits to protect your information from breaches, especially for sensitive data like payment details during cab or flight bookings.

While no system is foolproof, we go further by conducting annual security training for our team and notifying you promptly of any incidents.

Children's Privacy
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Inyatri does not knowingly collect data from children under 18. If we detect such information, we'll delete it and notify the parent or guardian.

International Data Transfers
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If your data is transferred outside India (e.g., for global bookings), we'll ensure it's handled under adequate safeguards, complying with local laws.

Changes to This Privacy Policy
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We may update this policy to reflect changes in our practices or laws. We'll notify you via email or on-site banners and encourage you to review it periodically. Your continued use of inyatri.com signifies acceptance of updates.

Contact Us
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If you have questions or concerns about this Privacy Policy, please reach out to our Data Protection Officer at hello@inyatri.com 

By using Inyatri, you're choosing a partner that puts your privacy first, blending trust with innovative travel solutions.

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Our Partners

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